Oct 17, 2017
Job Description: Kuwait Airways (KU: IATA, KAC: ICAO) is the official national carrier of the State of Kuwait. Established in 1953 as a private company, the airline was initially 50 per cent owned by the Kuwaiti government. In 1962, the government assumed 100 per cent ownership, making it the longest serving, official state carrier operating from the Arabian Gulf Region. Kuwait Airways employs over 4,800 people, and the head office is in the heart of Kuwait City, close to Kuwait International Airport (KWI). The airline currently provides regular scheduled services to 36 international destinations in the Far East, Middle East, Europe and North America. Kuwait Airways’ fleet of 23 aircraft currently consists of 5 x B777-300ER, 7 x A320-200CEO (completed delivery Q2 2015), 5 x A330s (completed delivery Q4 2015), 4 x A340-300, 9 x Boeing 777-200, and 1 x Boeing 747-400. Kuwait Airways will boast the youngest commercial airline fleet in the world. Kuwait Airways is recruiting for the role of [Officer , Traffic ].In this role, your tasks will include but not be limited to:
Checking-in KAC and other carriers' passengers and baggage at Kuwait Airport check-in counters.
Carrying out various clerical and reception activities related to transiting passengers and baggage, and connecting flights at Kuwait Airport on assigned shift. Include receiving and directing connecting passengers to interline counter and transit lounge, checking in transit passengers, verifying passenger entitlements for hotel accommodation, issuing refreshments and meal vouchers for eligible passengers, receiving unaccompanied children and arranging for guardian pick-ups or escorts to departing aircraft.
Issuing excess baggage forms and receives payments accordingly. Includes receiving a stock of excess baggage forms from Station's Cashier, receiving cash payment or credit card receipt from passenger concerned and at the end of each flight hand collecting changes and passing the balance of unused excess baggage forms to Station's Cashier, along with coupons of forms sold.
Liaises with Airport Immigration and Security Authorities to ensure timely checking of boarding passengers', cabin and deck crew's passports. Also obtains Immigration clearance for KAC and other carriers for releasing their flights. Uses blacklisted names provided by Immigration to unload passengers and their baggage.
Completion of Secondary (12 years) education.
Two years' experience in airport operation with an airline, including ticketing and airline sales courses, including 1 year of formal training on specialized traffic handling and ticketing.
Fluent in English.
Knowledge of relevant computer system and keyboard skills.
Working under pressure.
Great customer service.
Commutation skills .